Terms And Conditions
Terms of Services (TOS) 2021
We offer Conditional 60-day money back guarantee. Condition is a demonstrated failure on our part to provide the service you signed up for. We do not offer an "unconditional" money back guarantee. to prevent spammers from entering our system. You must request your claim at least 7 days before the end of the first month. This excludes any overage charges like bandwidth, add-on charges like IPs and Setup charges. In case you have violated our AUP you are not entitled for this guarantee.
Recurring charges will occur at the beginning of each service cycle (e.g. monthly) automatically and One time charges like Setup fees at the commencement of service, unless otherwise agreed upon. If you exceed resources like space and bandwidth allocated to you, you will be charged for the additional usage; alternatively you can choose to upgrade to the next plan.
You will be refunded 100% of your payments excluding overage charges like bandwidth, add-on charges like IPs and Setup charges within the first month of our service if you request it (see Money back Guarantee. above).
However violation of our AUP will deprive you of that. After the first month, contracts with a billing cycle of more than one month will be refunded after deducting for the period you actually used your service. Again no refunds are issued for Setup charges, Add-on charges and overage charges. You are completely deprived of any sort of refund in case of violation of AUP. After money back guarantee. Period (first month) monthly payments are non-refundable; you can however choose to cancel your account at any time. You must email firstname.lastname@example.org for claiming refunds at least 7 days before the end of current billing cycle. Some purchases that cannot be refunded are; Setup Charges, Domain Registration, Add-on purchases, Overuse charges, SSL certificates
Account cancellation for cancellation. We reserve the right to cancel service at any time. This will in most cases due to violation of AUP and will be preceded by a warning, however may be immediate in case severe offense.
If the client requests cancellation, their account will be terminated immediately unless they specifically state they wish the account to be cancelled at the end of the current billing cycle. If the client specifies immediate account termination or fails to define when the account should be cancelled, we reserves the right to terminate service .
Failure to pay the amount due in full within one week of due date will result in suspension of the account and failure to do so within 2 weeks from due date will result in termination in the account, unless otherwise agreed upon.
We reserve the right to refuse or cancel service at our sole discretion but not prohibited by Law.
Backups and Data Loss
Your use of the Services is at your sole risk. the Company does not maintain backups of dedicated accounts or the Services purchased by you. You should not rely on the Company for backup. It is solely your responsibility to maintain backups. the Company is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on the servers.
Restrictions of Support
We will make every effort to offer support information for configuring and maintaining popular web software to use our service. However we can in no way specifically test every piece of software that could conceivably be utilized with our systems, only provide general system-related information. The offer of any particular service does not constitute an obligation on our part to tutor the necessary skills to utilize that service, only to provide system-specific information.
We use industry standard hardware, software and connections at our end. While we make every possible effort to offer you the highest level of service, Mamp infotech will not be responsible for any damages your business may suffer including but not limited to special, incidental, consequential or other damages. MAMP INFOTECH provide no warranties of any kind, expressed or implied for services we provide. MAMP Infotech disclaims any warranty or merchantability or fitness for particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any or all service interruptions. You agree to use all Mamp infotech services at your own risk.
All disputes are subject to exclusive jurisdiction of Delhi Courts only.
We respect your online as well as offline privacy. We never give out your details to any third party without your consent; we never sell them; we use them only for identification and correspondence purposes. If you have any doubt you can contact us and mail us regarding .We may however disclose customer details when it is necessary to protect the legitimate interests of consern governament departments and its customers and when it is required to cooperate with interception orders, warrants, or other legal processes.
We may send emails to those receiving one of our service and/or those registered at our forums etc... regarding service status, promotions etc... You can always choose to opt-out of such lists at any time.
Acceptable Use Policy (AUP)
As responsible individuals we must understand the following as the basis of Code of ethics for the Internet in general.
We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the services, except for certain proprietary Web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. Real Value Hosting may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this AUP may result in the suspension or immediate termination of either your web sites or account or other actions as detailed below without notice, based upon the nature of the violation
This document is intended to provide a basic understanding of MAMP INFOTECH Acceptable Use Policy (AUP). The following are guidelines for the establishment and enforcement of our AUP. If a account violates this Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however based on the nature of the violation, could result in immediate termination of service.
The following constitute violations of this AUP:
Our services may not be used for illegal purposes, or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
Harm or Endangerment to other people
You may not use our service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography, or use our service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
Forgery or impersonation
Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
Keeping your account up-to-date
It is mandatory for all the resellers to keep their reseller accounts up-to-date. You MUST delete the domains from the servers which are not pointed/working from our servers. For example, if a domain has got expired or your client has cancelled the hosting, than you must delete this account from the servers after appropriate time. You must audit and clean-up your hosting account periodcally.
Unsolicited E-mail, News Bombing (SPAM)
Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited.
Violations of this type will result in the immediate termination of the offending account. Anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove any and all traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been completely removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation will be immediately and permanently removed from our network without notice. Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending account.
Copyright or trademark infringement
Use of our service to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. Use of our service to collect, or attempt to collect, personal information about third parties without their knowledge or consent. Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.